Quick Answer
Follow each customer's requests in normal Petshop, then drag the strange dog from About Us into its open window. Reopen Petshop, finish the modified orders, and follow the house route below. If the game stops progressing, check the updates page for the latest fixes.
How do you complete normal Petshop?
Use the items along the bottom row to customize each animal according to the customer's requests.
Read the customer's request
Listen to what the customer wants before you customize the animal. Your task is to prepare a pet that matches those demands.
Use the bottom-row items
Choose the items you need from the bottom row. Follow the current customer's requirements as you customize their animal.
Continue through the orders
Repeat that process for the remaining customers to complete the normal route. The strange dog interaction below takes you into the glitched route afterward.
If you need another game's route, return to the Lacey's Flash Games walkthrough hub.
How do you unlock the glitched Petshop route?
Drag the strange dog from the game's About Us page into an open Petshop window.
Keep Petshop open
Open normal Petshop and leave its window running. Move the window aside so you can still access the game's main website.
Find the strange dog
Open About Us within the game, then scroll down until you find the strange dog. You need to bring this dog into Petshop.
Drag the dog into Petshop
Drag the dog directly from About Us into the running Petshop window. You can drop it anywhere inside that window. You do not need to wait for a particular customer.
Reopen the game
The Petshop window closes after the interaction, and the glitched mode is saved. Open Petshop again to continue with the modified customers' orders.
Finish the modified orders
Complete the changed orders until the transition to the horror house begins. The house sequence continues the route beyond the pet customization section.
How do you finish the horror house?
Collect the key by the cage, unlock the upstairs door, and visit both rooms required before the candle room.
The story deals with abuse and trauma.
Go right to the cage
Inside the house, go right toward the cage and interact with it. Wait until the dialogue finishes, then pick up the key that appears.
Unlock the upstairs door
Go upstairs with the key. Drag it onto the locked door to open the way into the hallway.
Visit the first room and bathroom
Enter the first room and watch the entire bed/window scene. Also visit the bathroom before trying to enter the next room.
You can interact with the bathroom mirror, but visiting the bathroom is enough to unlock the next room. The mirror interaction is optional for this step.
Enter the candle room
Enter the second room, which contains a candle. Watch its entire scene until it finishes to complete this route.
The achievement associated with this route is Hell. See the other routes in the Lacey's Flash Games endings guide.
Can you avoid getting stuck in Petshop?
No specific step is known to prevent a softlock here, so finish the house steps in order and keep the game updated.
Players report that an early softlock was patched. Your version may still behave differently.
If you cannot progress through the house, check the required sequence above. Finish the cage dialogue before collecting the key. Watch the entire first-room scene and visit the bathroom before entering the candle room.
Check the game updates page when you need version information. You can continue with the Love Meter walkthrough when you are ready for another route.
FAQ
You find the strange dog by scrolling down the game's About Us page. Drag it into an open Petshop window.
No. You can drop the strange dog anywhere inside the running Petshop window, without waiting for a particular customer.
The trigger closes the window and saves the glitched mode. Reopen Petshop to play the modified orders.
No. Visiting the bathroom is enough to unlock the next room. You must also watch the entire first-room bed/window scene.
Players report a patch for an early softlock, but no announcement names Petshop. Update the game before you retry.